Error Code 11
Pod Short Circuit

What Happened?

There’s an issue with the pod you inserted.

How to Fix It:

1. Remove the pod and check if it’s damaged or if there’s liquid or debris on the connection points.

2. Wipe the device’s pod connection area with a clean, dry cloth.

3. Try using a new pod to see if the issue resolves.

4. If the issue continues, please contact our Consumer Care team


Helpful Tip:

Always ensure your pods are stored properly and clean before use to avoid connection issues.


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