Error Code 21
Pressure Sensor Failure
What Happened?
Your device’s sensor is having difficulty detecting airflow, which could be caused by dirt, debris, liquid or a minor fault in the system.
How to Fix It:
1. Remove the pod and check if the pod and device are clean.
2. Gently wipe the bottom and sides of the pod and the connection area on the device with a dry cloth.
3. Reinsert the pod securely and restart the device.
4. If the issue continues, please contact our Consumer Care team
Helpful Tip:
Always make sure your device is dry and avoid exhaling vapour back into the device.
