Error Code 5 - Over Voltage Protection

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What Happened?

We couldn’t detect your battery level.

How to Fix It:

Restart your device by pressing and holding the main button. Make sure the battery is charged and properly connected.

If the issue continues, please contact our Consumer Care team

Need further help?

If you’re still unsure or something’s not working quite right, our experts are ready to help.

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FAQs

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For adult nicotine consumers only.

This product is not risk-free and contains nicotine, which is addictive. You should not use this product if you do not already use nicotine.

Vuse electronic cigarettes may be hazardous to health and contain nicotine which is addictive. Vuse electronic cigarettes are not suitable for use by: persons under the age of 18; persons who are allergic/sensitive to nicotine; pregnant or breast-feeding women; persons who should avoid using tobacco or nicotine products for medical reasons; or persons with an unstable heart condition, severe hypertension or diabetes. Keep Vuse products out of reach of children. Vuse electronic cigarettes are adult nicotine products.

©Nicoventures Retail (UK) Limited. Building 7, Chiswick Business Park, 566 Chiswick High Road, London, W4 5YG. Registered in England & Wales:10235033. VAT Registered: GB 490572474. Vuse is distributed by Nicoventures Retail (UK) Limited.